Please Note: the following information has been taken from our Terms and Conditions, which you can read here.
Sale of Goods (Digital: Guidebooks and Online Courses)
16.1. The description of the Goods (digital) is as set out in the Website and other form of advertisement. Any description is for illustrative purposes only. Every effort will be made to describe a digital item in detail. It is your responsibility to read the product description carefully before entering into a Contract for purchase with us.
16.2. All Digital Goods which appear on the Website are subject to availability.
16.3. We reserve the right to make changes to the Digital Goods at any time, which are necessary to comply with any applicable law or safety requirement.
16.4. It is your responsibility to ensure you can access Little Pressed Flowerβs website, and have and maintain licences to use any software required to access any Digital Goods. This applies to Internet connectivity and ability to access files in PDF format.
Basis of Sale
17.1. Payment for Digital Goods (Guidebooks and Courses) will entitle you to a non-exclusive, non-transferable, non-sub licensable licence to use, download and store the Digital Good(s). You acknowledge you have purchased a licence to use the Digital Goods, and that the grant of this licence does not constitute a transfer of ownership.
17.2. You may only use the Digital Goods for your own, personal purposes in a domestic setting, unless otherwise agreed in writing with Little Pressed Flower.
17.3. Under copyright laws, you shall not:
Sell,
Sub-licence,
Forward, share, transfer or redistribute,
Copy or display,
Disassemble, amend, decompile,
Or otherwise make available any Digital Good(s) and/or its content to any other person, via any means, which are provided by Little Pressed Flower. You may not, unless otherwise expressly permitted, allow any third-party access, benefit or use of any Digital Goods provided by Little Pressed Flower.
17.4. Your right to purchase future Digital Goods may be revoked if you fail to comply with any of the terms of this agreement, and upon notice of revocation you shall, and shall procure that other users (including third-party users) shall immediately cease to use or access the Digital Goods and its content, and destroy all copies of the Digital Goods and its content, including any derivative works which have been created or acquired by you as the result of or in connection with this agreement.
17.5. The description of the Digital Good(s) on our Website does not constitute a contractual offer to sell the Digital Good(s). When an order has been submitted on the Website, we can reject it for any reasons (such as suspecting copyright infringement) although we will endeavour to inform you of the reason without delay.
17.6. The Digital Good(s) are provided βas isβ for general information purposes only and do not constitute professional or business advice, and you should not reply on them as such. The Digital Goods may not be suitable for your purposes: please read listing descriptions carefully before making a purchase.
17.7. We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different Contract with terms which are more appropriate for you and which might, in some respects, be better suited for you, e.g. by giving you rights as a business.
Price and Payment
18.1. All prices are given in Pound Sterling (Β£), US dollar ($) and Euro (β¬) (as applicable to the country you are based in). The price of the Goods and Services is that which is set out on the Website and does not include delivery. Delivery is immediate upon payment via a downloadable link or instant access to video content on the website.
18.2. The Order Process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly and to provide the correct email address for the link to download/access any Digital Good(s).
18.3. A Contract will be formed for the sale of Digital Goods ordered only when you receive an email from us containing the Order for you to download the Digital Good(s). You must ensure that the Order information is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you.
18.4. By placing an Order you agree to all Terms and Conditions, and our Privacy Policy. You will receive the Order immediately after making the Contract.
18.5. Once an Order is received it is non-returnable/ can not be cancelled (please see βYour Right to End the Contractβ below).
18.6. Full payment at the date of the Order is expected, or the Contract will be cancelled.
18.7. Prices are subject to change and offers can be withdrawn at any time. Our Website is regularly updated, so prior to placing an Order, please make sure you review the information provided in relation to the Digital Good(s) you are selecting.
18.8. Payment is accepted by PayPal or by submitting your credit or debit card details, which is powered by Stripe. Full payment will be taken when we accept your order. Full payment must be received for your order before you can receive it. An email confirmation will be sent following payment and a link for any downloadable Digital Good(s) purchased (Guidebooks).
Your Right to End the Contract (Physical and Digital Goods)
19.1. We are only able to process returns, refunds and exchanges for physical items purchased from the Website (littlepressedflower.co.uk). Digital Goods and items are exempt once the digital item has been sent; this is to protect Little Pressed Flower under copyright laws. Once payment is made for Digital Goods, the item is sent immediately and therefore can not be returned. As a result, refunds can not be made if you choose to cancel your order.
19.2. Your right to end the Contract for Physical Goods will depend on what you have purchased, whether there is a fault with your Physical Goods (which has not been previously stated in a listing, such as for Seconds Sale items) and when you decide to end the Contract.
19.3. If what you have bought (physical Goods) is faulty, or you have changed your mind, you may have a right to end the Contract (please see the clauses on How to End a Contract with Us).
19.4. If we agree to end the Contract for Physical Goods, it will end immediately and we will refund you in full for any Physical Goods which have not been provided, this includes Delivery costs.
19.5. Under the Consumer Contracts Regulations 2014, you have a legal right to end a Contract and receive a full refund for most products bought online if you have changed your mind. However, this does not apply to Digital Goods and Downloads from www.littlepressedflower.co.uk. Please see clause 16.1.
19.6. You do not have a right to cancel a Contract on the basis of changing your mind for Physical Goods which have been personalised, the supply of items such as earrings (which are not suitable for return due to health protection and hygiene reasons) and Digital Goods.
19.7. You will have 14 Days after the day you (or someone you nominate) receives the physical products to change your mind and cancel. This does not apply to Digital Goods and Downloads.
19.8. It is your obligation to return rejected physical products to us. You are responsible for return postage costs if you are returning Physical Goods because you have changed your mind. You are also responsible for any loss in value if an item isnβt returned in its original condition.
How to End the Contract
20.1. To end a Contract with us, please let us know by emailing us at hello@littlepressedflower.co.uk
20.2. Please provide your name, details of the order and a brief reason for cancelling.
20.3 If you end the Contract for any reason after Physical Goods have been dispatched to you or you have received them, you must return them to us. It is your responsibility to pay the return postage costs if you have changed your mind. Items should be returned to Little Pressed Flower, 3 Warmingham Lane, Middlewich, Cheshire, CW10 0DH not later than 14 days from the day on which you communicate to us your cancellation of Contract.
20.4. You will have 14 Days to return the Goods to us. After this time, the cancellation process will end.
20.5. Refunds will be made once the return item is received by us. If you are exercising your right to change your mind and cancel your order, then your refund will be made within 14 days from the day on which we receive the Goods back from you, or from the day you provide evidence that you have sent he Goods back.
20.6. We will refund you the price you paid for your Goods, plus delivery costs (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of Standard Delivery offered by us), by the method you used for payment.
20.7. In some circumstances, a partial refund will be issued, for example, if we feel the value of the Goods have been reduced due to your handling them in a way which would not be permitted in a physical shop environment.
20.8. If your order has used a promotional code, please see the section below on Promotions.
Our Rights to End the Contract
21.1. We may end the Contract for Physical and Digital Goods at any time by writing to you (such as via email).
22.2. We may end the contract if:
You do not make payment when it is due. This includes making payment within a reasonable time to allow us to deliver Physical Goods to you; or
You do not provide us with information that is necessary for us to deliver Physical Goods, for example, your full delivery address if you have failed to include this in your order details.
22.3. If we end the Contract, we will refund you any money you have paid in advance for Physical Goods we have not delivered. This includes Delivery costs.
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Sale of Services (βOnline and In-Person Workshopsβ)
6.1. You must be 16 years or over to book an online or in-person workshop.
6.2. Online or in-person Workshops are only bookable if there are places available. It is your responsibility to check your reservation details carefully before submitting a reservation. Please inform us of any errors in good time.
6.3. Once your payment has been submitted, your order will be set as βPendingβ and you will receive an email of acknowledgment of your payment. However, this does not guarantee your reservation has been accepted. A Workshop Welcome email will be sent separately 24 hours before the Workshop with a link to the Workshop; this means your request has been accepted and thereby a Contract formed. Your order will then be set to βFulfilledβ. You must ensure your email details are accurate when purchasing a place on the Workshop. Please inform us immediately of any errors. We are not responsible for any inaccuracies in the order placed by you. By booking a place you agree to us giving you confirmation of the Contract by means of an email with all the information in it (i.e. the Workshop Welcome Email). You will receive the Workshop Welcome Email 24 hours before the Workshop commences.
6.4. If we are unable to accept your request, such as the Workshop is fully booked, no longer available or there is an error in price, we will inform you via email and will not process your request (any monies will be refunded to you in full).
6.5. The description of the Workshop(s) on our Website does not constitute a contractual offer to sell the Workshop. When a reservation request has been submitted on the Website, we can reject it for any reason although we will endeavour to inform you of the reason without delay.
6.6. Little Pressed Flower reserves the right to make reasonable amendments to a Workshopβs content, pricing or timing.
6.7. Online Workshops take place via the hosting platform Zoom and are in English. A link to the Workshop will be sent to you via a Welcome Email. You do not need a Zoom account to access the Workshop; instead, follow the βJoin From Your Browserβ link on the βJoin Meetingβ page after clicking the Workshop Link. If you do have a Zoom account, please ensure it is the latest version. For online Workshops, you are responsible for a secure and stable Internet connection. Online Workshops can be viewed using a mobile phone device but some features may be limited (such as screen sharing by the host) and the quality can be poor. Online Workshops are best viewed on a desktop. Please check your Internet browser is updated to its latest version before following the link to the Workshop. Zoom is a hosting platform, therefore please refer to their Terms and Conditions and Privacy Policy for further information on the use of their Site. Little Pressed Flower can not accept responsibility for technical issues during a Workshop. If technical issues occur, first begin by exiting and re-entering the Workshop before contacting Zoom.
6.8 Online Workshops are recorded for the purpose of sending a copy to recipients after the Workshop is complete. You will be asked permission to record before entering the workshop. Please ensure you only use your first name (or initials, if you prefer) and keep your camera off if you do not wish to be recorded. Please see our Privacy Policy for more on data protection.
6.9. For physical workshops, you are responsible for arranging (the cost of) transport to and from the location, for any accommodation required and refreshments, unless otherwise stated in the Workshop description.
6.10. All workshops should be attended on a punctual basis, whether online or in person. Little Pressed Flower is not responsible for any βcatch upβ time at the time of you joining, or time added at the end of the Workshop.
6.11. Little Pressed Flower holds no responsibility for any items of special value brought to an in-person Workshop. We will not accept responsibility for the loss or damage of personal items.
6.122. Please comply with all health and safety regulations, and safety instructions as set out by Little Pressed Flower and/or the Workshop provider. If behaviour at a Workshop is deemed unacceptable, you may be asked to leave the Workshop without liability to you.
6.13. Any images provided for Workshops are illustrative only.
Health, Safety and Well-being at Workshops
7.1. Please dress sensibly and comfortably for in-person Workshops, with appropriate footwear. Little Pressed Flower can not be held responsible for any damage to clothing and/or footwear during a Workshop.
7.2. Please inform us of any allergies or additional needs you may have at booking.
7.3. Ensure you follow all operating instructions of any equipment used during the Workshop. If, at any point, you are unsure of how to operate something, please do not use it and ask the Workshop provider.
7.4. You must not be under the influence of alcohol or drugs when attending any Workshop.
7.5. Please inform the Workshop Provider immediately if an accident has occurred, whether it requires First Aid or not. An accident report sheet may need to be completed. If you feel your health and safety is at risk at any time, please inform the Workshop Provider.
7.6. Please keep to designated Workshop areas and do not stray into non-public areas during an in-person Workshop.
7.7. The content of any materials produced by Little Pressed Flower, and any ideas or creations, will be the Workshop Providerβs own, except for matters which are in the public domain without restriction.
Price and Payment
81. All prices are given in Pound Sterling (Β£), US dollar ($) and Euro (β¬) (as applicable to the country you are based in). The price of the Workshops is that which is set out on the Website and are subject to change at the discretion of Little Pressed Flower.
8.2. Full payment at the date of the booking is expected, or the Contract will be cancelled and the reservation will be re-listed on the Website. Your order will be marked as βFulfilledβ once the Welcome Email has been sent with either a Link to the Online Workshop or details of your in-person Workshop.
8.3. Prices are subject to change and offers can be withdrawn at any time. Our Website is regularly updated, so prior to placing a booking, please make sure you review the information provided in relation to the Workshops you are selecting.
8.4. Payment is accepted by PayPal or by submitting your credit or debit card details, which is powered by Stripe. Full payment will be taken at checkout.
8.5. Full payment must be received for your booking before a place can be reserved. We do not accept provisional bookings. Your place is only secured once you receive the Workshop Confirmation email.
8.6. Details of what is included in the Workshop are listed on the Website. Please take the time to read these descriptions carefully. Little Pressed Flower is not obliged to offer any physical items or equipment for online Workshops, unless stated in the Workshop listing.
Your Right to End the Contract
9.1. We are only able to accept cancellations of Workshops purchased from the Website (littlepressedflower.co.uk)
9.2. Your right to end the Contract will depend on what you have purchased, whether there is a fault with the Workshop listing, and when you decide to end the Contract.
9.3. If you have changed your mind, you may have a right to end the Contract (please see the clauses on How to End a Contract with Us).
9.4. If we agree to end the Contract, it will end immediately and we will refund you in full for any bookings. Your place will be re-listed on our website.
9.5. If you would like to transfer your Contract to another Workshop/ date, this can only be done in good time of booking another Workshop and will be dependent on the availability of another Workshop. If an alternative can not be arranged, you will be refunded the full amount.
9.6. Under the Consumer Contracts Regulations 2014, you have a legal right to end a Contract and receive a full refund for most Services online if you have changed your mind. You will have 14 Days after the day you (or someone you nominate) receives the booking to change your mind and cancel.
9.7. It is your obligation to return any Goods back to us (such as equipment provided by Little Pressed Flower if it has been provided). You are responsible for return postage costs if you are returning Goods. You are also responsible for any loss in value if an item isnβt returned in its original condition.
How to End the Contract
10.1. To end a Contract with us, please let us know by emailing us at hello@littlepressedflower.co.uk
10.2. Please provide your name, details of the order and a brief reason for cancelling.
10.3 If you end the Contract for any reason after Goods have been dispatched to you or you have received them, you must return them to us. It is your responsibility to pay the return postage costs if you have changed your mind. Items should be returned to Little Pressed Flower, 3 Warmingham Lane, Middlewich, Cheshire, CW10 0DH not later than 14 days from the day on which you communicate to us your cancellation of Contract.
10.4. You will have 14 Days to return the Goods to us. After this time, the cancellation process will end.
10.5. Refunds will be made once the cancellation has been accepted. If you are exercising your right to change your mind and cancel your order, then your refund will be made within 14 days from the day on which the cancellation request is accepted.
10.6. We will refund you the price you paid for your booking by the method you used for payment.
10.7. If your order has used a promotional code, please see the section below on Promotions.
10.8. If a booking is cancelled or you are refused to attend a Workshop under the Terms and Conditions stated above, we are under no obligation to you, and you shall make no claim against us in relation to the booking.
Our Rights to End the Contract
11.1. We may end the Contract for Goods or Services at any time by writing to you (such as via email). We will endeavour to contact you with as much notice as possible should we need to cancel a Workshop. You will be entitled to a full refund of charges paid. We do not accept any legal liability due to cancellations. We are also not liable for any consequential damages or third party costs that may have been incurred by you for the booking or cancellation of the booking.
11.2. We may end the contract if you do not make payment when it is due. This includes making payment within a reasonable time to allow us to deliver Goods to you or to offer your space to someone else if you can no longer attend a Workshop.
11.3. If we end the Contract, we will refund you any money you have paid in advance for Goods or Services we have not delivered. This includes Delivery costs.
Liability
12.1. If we fail to comply with these Terms, we are responsible for loss or damage to you that is a foreseeable result of our breach of these Terms or our negligence. We are not responsible for any loss or damage that is not foreseeable. It is foreseeable if it is an obvious consequence of our breach or if contemplated by you and us at the time we entered into the Contract. We are not liable for any loss suffered by you which is indirect, special or consequential including any travel or accommodation costs or any costs relating to your employment.
12.2. Workshops are provided for domestic, personal and private use. Workshops can not be booked for commercial, business or re-sale purposes. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12.3. We do not elude or limit our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation; or
any breach of the statutory rights laid down by the Consumer Rights Act 2015
12.4. We are not liable for any failure to perform or any obligations under a Contract that is caused by Events Outside Our Control.
12.5. Events Outside Our Control is any act or event beyond our reasonable control including strikes, lock-outs or other Industrial action by third-parties, civil commotion, invasion, terrorist attack or threat of terrorist attack, war (threat of or preparation for), fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks, or impossibility of use of railways, shipping, aircraft, motor transport or other means of public or private transport.
12.6. If an Event Outside our Control takes place that affects our obligations to you under the Contract made we will contact you as soon as possible and obligations under the Contract will be suspended. The time for performance of our obligation will be extended for the duration of the Event Outside Our Control. A new Workshop date may need to be issued and you will be kept informed of this.
12.7. Where a Contract is affected by an Event Outside Our Control, you may cancel. Please see above on how to Cancel.
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Promotions (Gift Vouchers and Codes)
25.1. You can only use one promotion code per order. Please note that some codes may only be valid for certain items and the majority of codes will have an expiry date. In situations where a free gift is applicable, we are only able to fulfil such promotions while stocks last.
25.2. The Terms and Conditions of each promotion may vary, so please make sure you check carefully when you receive any codes. It is your responsibility to enter any codes you may have received at checkout (they will not be applied automatically by us).
25.3. Promotional codes are meant for the named receiver only. It is your responsibility to keep it safe. Please do not share promotional codes or abuse it. If we have reasonable grounds for believing there is or has been any misuse of promotional codes, we are entitled to cancel your promotional code, refuse to process any orders you place with us and/or suspend or even close your registration with us.
25.4. If an order made using a promotional code is returned, a refund will be processed based on the total amount paid after the promotional code was applied. If an item or part of the order is returned, you will be refunded the relevant correct value.