Privacy Policy

Your privacy is of the upmost importance to us; we are committed to safeguarding any personal information you share with us and to keep it secure. This Privacy statement sets out what information we collect and hold, and how it used. Policies can be subject to change at any time, therefore we recommend checking it carefully and from time to time to ensure you are happy with any changes.

How we collect information from you

We collect information about you when you use our Website. This may be when you contact us about Goods or Services, when you create a Members Area Account, when you make a purchase, and if you choose to receive our email Newsletters.

What Information we collect

Visitors to the Site

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Customers

When you purchase something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

  • Billing and shipping address

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

We do not store payment information, such as credit/debit card details, and we do not share any financial information with any 3rd parties.

Information Submitted through Webforms

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with [storage method(s)] for storage and [with Zapier for data porting].

Member Area Subscribers

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member areas access. We may collect information like your:

  • Billing and shipping address

  • Details relating to your subscription

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member area hosting services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Information for Analytics

In order to personalise your experience of our Site, this Website also collects personal data to power our site analytics, including: information about your browser, network, and device; web pages you visited prior to coming to this website; your IP address. This information may also include details about your use of this website, including: clicks, internal links, pages visited, scrolling, searches, timestamps. We only share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Use of Share Buttons

This website includes share buttons which enable you to share pages or other content from this site to the following third party services: Facebook and Pinterest. If you click a share button, these third parties may receive your personal data, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

Blog Comments

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)

  • Your email address (optional, to let you know if someone replies to your comment)

  • Your website URL (optional)

This website includes β€œlikes” functionality on some blog posts which enables you to β€œlike” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Abandoned Cart Emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your customer account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages. We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

How we use the information we collect

Information is stored in order to provide you with the best service. We use this data to fulfil orders, manage your account with us, and to personalise your return visits to the website and any content we send you (if you choose to receive email newsletters).

Promotional codes, discounts and special offers will be sent through our email newsletters, which you will need to subscribe to. We use MailChimp for our newsletters. You can unsubscribe from receiving these emails at any time via a link at the bottom of every newsletter. Information on how information is collected and used is available via the MailChimp Website.

Payment information is submitted through PayPal or using Stripe. Please see their individual Privacy Policy for information on their collection and use of data.

Where necessary, we may be required to share information such as your name, delivery address and contact information with shipping partners, so that your order can be delivered to you. Courier services will only use this data for the purpose of delivering your order and contacting you if required. We will never sell your information to third parties, or share your information for marketing purposes, unless you have specifically told us you are happy for us to do so.

Amending your Information and Details

Please keep your information up to date and accurate on our Website. You can ask us to correct or remove any information we store about you. You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your information, please email littlepressedflower@gmail.com

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Other Websites

This Privacy Policy applies only to littlepressedflower.co.uk. If you follow a link to other websites, please read their separate Privacy Policy, as ours does not cover it.

Changes to our Privacy Policy

Our Privacy Policy is subject to change at any time; it is regularly reviewed. Last updated 16/11/22